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Internet and WiFi

NAUTA Prepaid Internet CardThe "Empresa de Telecomunicaciones de Cuba S.A." (ETECSA) (in English: Telecommunications Company of Cuba) is the government-owned service provider for the entire country. Their services include: telephony, mobile telephony (through their Cubacel branch), and Internet (through their NAUTA branch).

Internet Corner in hotels (wired computers):

Every hotel in Cayo Cayo Coco offer internet access to their guests; computers are usually located in the lobby area. You have to buy a NAUTA Prepaid Internet Card, they cost 2 CUC for 60 minutes. On these cards there's a scratch-off area to reveal the Login (Usario) and Password (Clave) that you will use to sign-in using the access software installed on the computer.

icon warningDon't forget to sign-out after your session, so you can use the remaining minutes later. The NAUTA Prepaid Internet Cards remain valid for 30 days from the first connection.

Wi-Fi Internet access (in hotels):

Since late 2012 more and more hotels in Cuba offer Wi-Fi access for guests who prefer to use their own device. In Cayo Coco almost every hotel offer Wi-Fi access. You have to buy a NAUTA Prepaid Internet Card. Cost is 2 CUC for 60 minutes. On these cards there's a scratch-off area to reveal the Login (Usario) and Password (Clave) that you will use to sign-in. In the hotels, WiFi is usually accessible in the lobby area only, but since 2015 some new hotels are beginning to offer it in the rooms. Don't forget to logout after each session!

Internet access at a ETECSA Internet Center:

Since June 2013, public access to internet has been increased through more than 100 internet centers (Salas de Navegacion) nationwide. You have to buy a NAUTA Prepaid Internet Card (0.75 CUC for 30 minutes, 1.50 CUC for 60 minutes), and sign-in using the access software installed on the computer. There's two "Salas de Navegacion ETECSA", one at the "Centro Servicio La Rotonda" (roundabout) in Cayo Coco, and one at the Mini-Punto Cojimar in Cayo Guillermo.

Lily & Normand
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