Credit Cards and Debit cards
Credit cards issued by or affiliated with a US bank (or any other US financial institution) are not accepted in Cuba.
Most cards with the VISA or MASTERCARD logo and non US affiliated.
Some example of useless cards:
American Express, MBNA, City Bank, Capital one, Diners, Egg, Marks & Spenser, Maestro, Alliance & Leicester, any MasterCard from a Canadian Credit Union, or any other credit card with US affiliation.
Check with your bank to make sure that your credit card will be accepted in Cuba. Before traveling, you should call the issuer of your credit card to notify them of your travel plans (where and for how long); as you should always do when traveling abroad.
Credit cards are accepted as a form of payment in most hotels and resorts, large stores, big restaurants, and travel and tours agencies; but usually not in open-air markets, handicraft kiosks, small restaurants, casa particular (B&B), privately own restaurant (paladar), smaller hotels, street vendors, and many other places off the beaten path.
Credit cards can also be used in Cadecas (Casa De Cambio) or banks to get a Cash Advance, but remember that your credit card company will charge interest starting the day of the transaction.
Given that the CUC (Cuban Convertible Peso) is not traded internationally, all transaction on credit cards are charged in $USD (remember that 1 CUC=1 USD), and an administration fee of 3% is added to each transaction. For example: if you buy something that costs 100 CUC, your credit card will be charged $103 USD, and then your credit card company will convert the amount to your local currency on your credit card statement.
Transactions on credit card (and debit card) are not subject to the 10% surtaxe for using US dollars, this penalty is applied only when exchanging US dollars cash to CUC.
Debit Cards and ATM
Debit cards have been useless in Cuba for a long time, but it’s starting to change. Now only the debit cards with a Visa or MasterCard logo on them work, but in an ATM (Automated Teller Machine) only the one with a Visa logo works, for a MasterCard debit card you have to go inside the bank and see a teller. The biggest problem remains to actually find an ATM, and one which is working! They can be found in larger cities and some major tourist areas. In retail direct payment (like Interac in Canada) is not available anywhere in Cuba.
Note that there’s no ATM in Cayo Coco / Cayo Guillermo.
Lily & Normand