Information about services at the hotels in Cayo Coco

If you want to improve your knowledge about Cuba, then visit the section about Tourism Cuba on our site. You will find a lot of information on what you should know before going there. Cuba is a safe country for tourism.

To discover Cayo Coco and the other nearby islands, several options are available to you. You can either rent a scooter, a car, take the panoramic bus, etc. Visit the transportation section on our site to learn more about the services offered at the hotels in Cayo Coco.

Please note that some roads in Cuba are not in excellent conditions, you should allow more time than expected to reach your destination, especially in the bike. Car rentals are expensive in Cuba, it is better to rent a car for at least three days to get a better price/day ratio.

A scooter is a good option to travel between the island of Cayo Coco and Cayo Guillermo, BUT not to go into the surrounding villages in the mainland. In this case, it would be better to rent a car or pay a taxi for the day. Just tell him what you want to visit during the day. Set the price BEFORE leaving your hotel. This rule applies across the globe!

Cuba is well-known for the quality and professionalism in the field of health. Near the hotel Colonial Cayo Coco there is a dental clinic offering a range of services for emergency or just routine examination for a fraction of the cost at home.

220 Volts electrical outlets in the rooms

Electricity in the rooms is 220 volts. The outlet (with ground) can receive polarized flat pins (North America) and round pins (European). Some electrical outlets offer both plugs on the same wall plate.

In the bathroom, there is an electrical outlet offering low power (110 and 220 Volts) usually built-in with the hair dryer or sometimes separate with or without a voltage selector. Note that this particular outlet is for small electrical appliances such as razor, battery charger, etc. Do not plug in your hair dryer into this outlet! Some hotels offer have full power 220 Volts in the bathroom.

Most modern electronic device battery chargers operate with dual voltage 100 to 240 volts, but this is perhaps not the case of yours. If you must bring your voltage regulator, make sure to have the necessary power required. Connecting a hair dryer requires much more power (watts) than a battery charger. Be advised!

For energy saving and environmental concern, it is best not to let the air conditioner runs when you are not inside the room. They are usually powerful enough that half an hour is more than enough to cool the room. Electrical plants in Cuba operate with diesel.

Safety Deposit Box

There are safety deposit boxes in all hotel rooms. They are large enough to store your travel documents, money, camera, MP3 player, jewelry, etc. The most modern safety boxes operate with an access code. It is strongly recommended to try your code the first time with the door open! Some old boxes had the door changed to a keypad system. In this case, the internal dimension is much smaller.

Internal space available ...

» Modern safety boxes (Height: 20 cm / Depth: 25 cm / Width: 40 cm)
» Old safety boxes (Height: 20 cm / Depth: 18 cm / Width: 35 cm)

Upon arrival, three very important items must be stored in your safety deposit box in your room throughout your stay ...


For Jeep or scooter rentals, it is recommended to bring a photocopy of your passport and your driver's license. It is important to have in your possession a document that identifies you in case of emergency, especially if you are traveling alone. Please note that your room number is not written on your plastic magnetic room card.

Internet and WiFi

All hotels have computers connected to the Internet. They are usually located in air-conditioned rooms near the lobby. Note that this service is not part of your trip all inclusive packages. Operation is simple, you must go to the front desk to buy an Internet card. The cost is 10 to 12 CUC per hour. This is a card with a username and a password that you must scratch to read the content.

When you are connected, a screen appears with the number of minutes remaining of your connection. When finished, you should log off and the remaining minutes can be used during another session. With the easing of relations with the United States, Internet connections should be more accessible and faster in the months and years to come.

Some hotels offer WiFi ($) at the lobby, like the Melia Cayo Coco. The rate is 4.5 CUC / hour.

Tennis court and multi-sports

All hotels offer one or more lighted tennis court. Sometimes next to it, there is a basketball court, squash, football as well as other outdoor physical activities for those who wish to burn some calories between meals! If you need the assistance of a tennis pro, you have to go to the club house to get a reservation.


All hotels have hair dryers in the bathroom, but they are not very powerful. It would be better to bring in your luggage your own travel size hair dryer. As there is no full-power electrical outlet in the bathroom, bring an extension cord to plug your personal plugged dryer in the room. Hairdryers operate on 220 volts.

Iron and ironing board

There are irons and ironing boards in rooms (wardrobe) at the hotels in Cayo Coco. They operate on 220 volts. Do not bring your personal iron in Cuba. This item requires a lot of power and it is likely that the Cuban authorities seize yours while entering the country. This article is part of prohibited items in Cuba!

Please note that travel irons as well as butane are allowed.

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About the authors: We are Lily and Normand, globetrotters and Cuba lovers. Our travels took us to many wonderful countries around the world, but Cuba will always have a special place in our heart. We have been there more than fifty times. We like to call it our « segunda casa ». We are Canadians and we need to escape our harsh and long winters once and a while! Traveling and building personal websites are our greatest passions.

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